Our Approach | Sorbis | Your Technology Partner

Our five core services

work together to

holistically meet your IT needs

1

At-Your-Service Help Desk

Our help desk is your single point of contact for all your technology needs, including:

24/7 remote and onsite user support
Server, workstation, and network support
Technology vendor management
On-boarding and off-boarding users
Computer and technology equipment procurement

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2

Icon of a computer monitor with a shield.

Network Monitoring & Management

Rest assured that we are constantly monitoring, maintaining, and optimizing your network's performance, availability, and security. This suite of services includes:

Managed cybersecurity
Cybersecurity training
Data backup and recovery
Patch management
Anti-virus and network monitoring
Ongoing surveillance and swift response to threats
Server, desktop, network, and cloud monitoring & maintenance

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3

Technology Auditing & Alignment

Our comprehensive process includes regularly aligning your systems with the latest government standards and the industry's best practices by utilizing a checklist of over 285 technology standards, part of which include:

Documentation that tracks your systems and processes
Proactive auditing of your systems
IT asset & hardware life cycle management
Software licensing management

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4

Planning and Strategy

It's essential to have your IT needs managed, but we believe you also deserve to fully understand the business impact of technology-related decisions.

Disaster recovery planning
Security and compliance services
Short- and long-term budget planning
New technology planning
Business strategy development

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5

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Custom Project Planning & Implementation

Whether you're moving, expanding, or upgrading, when your business needs change, we change with you. Our project management services ensure all IT-related projects are completed:

On time.
On budget.
On point (with the Sorbis excellence you can count on).

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Start the conversation.

LET'S TALK ABOUT IT

Already have an IT department?

While companies generally outsource all their IT needs to be managed by our team, we also offer co-managed IT services. This means that we leverage our expertise, experience, and resources to partner with your in-house IT department as, collectively, we ensure the smooth and efficient management of your organization’s technology infrastructure and standards.

In other words, we don’t have to become your IT department; we can simply make it better.

LET'S TALK ABOUT IT